Testimonials
At JB Drains Ltd, we pride ourselves on delivering reliable, high-quality drainage solutions backed by exceptional customer service. But don’t just take our word for it – read what our clients have to say. From homeowners to commercial partners, our testimonials reflect the trust, professionalism, and results that define our work across Essex & London.
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Customer Reviews
Due to a blocked stack pipe and years of having to call out plumbers because it kept getting blocked, the guys from J& B have finally sorted it out. From initially coming round to investigate with cameras and finding out there was a massive build up of scale and then deciding to put a new stack pipe, they have been clean, punctual, reliable, professional and all round amazing, especially J and L who replaced the stack pipe today. I can’t praise them enough, heartfelt thank you J& B team.
I totally recommend them.
JB dug out an old manhole, and cemented in a new casing and manhole cover. Quick, clean, and very efficient. Excellent job. Also explained everything to me beforehand. I found John when he was replacing a gutter around a bay – was very impressed with his work on a tricky job. Felt very comfortable with him coming to my flat. Highly recommend.
Highly satisfied with the service provided. Both guys who attended were friendly and professional. They didn’t waste any time and got straight to it to get the issue resolved. 100% recommend JB drains I really appreciate your time and effort and thank you again.
Firstly, can I say a massive thanks to my personal hero almost every time, Mr Superman himself Richard!!!!
Always super polite, extremely helpful, Always calm, The Titanic could be sinking and you know you’re in safe hands with Richard.
Thanks for being brilliant all the time mate, and going above and beyond on each of the visits that you’ve attended my site.
A massive thank you to John and the rest of the guys, John has a fantastic team. Everybody is always professional and very helpful and that also includes John himself. He sets a fantastic example for the team and delivers great service.
JB Drains Ltd are exceptionally good. I have been having problems with my ensuite toilet basin and shower, my bathroom toilet and basin and my cloakroom toilet and basin. James and Jamie turned up on time, they were so friendly, respectful and caring. They checked out all of my sanitary ware and the outside drains they checked with a camera. They have given me sound advice which I will now be following to ensure that the nasty smells that were occurring stop occurring. I would thoroughly recommend this company and these two guys were tremendous. Definitely five stars.
Had a problem with a sewage drain and unfortunately as I live on the end house I get everyone’s sewage. I called JB drains and gutters Ltd and within the hour they was here. Lovely friendly guy who sorted it out in minutes. Amazing
